Do all of your Dogs at Camp locations operate in the same way?
Absolutely! Although each property is unique, all management and staff are trained in the same way, and follow all of the same processes and procedures. These procedures are clearly set out in our Operations Manual, and include processes covering every aspect of our business, including those related to the care of the dogs at each camp, cleanliness of the properties, and adherence to our standards of client service.
What is the maximum number of dogs you accept at a time?
Forty. We tend to have between twenty and thirty dogs per day.
How do you feed all those dogs?!
Carefully.
Actually, we feed them one at a time. So when one is eating, the others are out playing.
Do we bring our own food?
No, you bring your dog’s food! It is best that dogs don’t have temporary changes in diet.
How do we book camp time?
Booking camp time is done here, through our web site, by clicking the ‘Book Now’ link on the top – right hand side of any page on this web site. You will then go through a simple process of choosing your arrival and departure dates, and providing some other information we need on file. Once you complete your booking, you will receive a confirmation email. In that email, there is a link to a package which includes all of the paperwork we’ll need completed.
Where do I find Dogs at Camp forms?
In the confirmation email you receive when you book online, there will be a link to our camp forms. The forms are different depending on whether or not your dog has been to the same Dogs at Camp location previously. The forms are not available to download from our web site.
How do we know what else to bring?
In the package you receive by email once you complete your booking, we include a page entitled ‘What to Pack’. In that you’ll find out what to bring, as well as what not to bring!
Our dog is on a ‘raw food’ diet. Can you accommodate this?
Yes, we can accommodate a raw food diet. Please check your camp location’s pricing page, as there may be an additional daily charge for this diet. This is simply because of limited freezer space.
Are the dogs always supervised?
Yes, always. From the moment they wake up, to the moment they go to bed, our staff are with them.
What about at night? Where do they sleep? Are they alone?
Three questions at once? Jeez!
At night, the dogs sleep in a beautiful and comfy barn. Depending on the camp location, the barn is either brand new, or fully restored. The barn is climate controlled, has windows, doors, lights, and lots of fresh filtered water!! It is a VERY cushy environment. For those dogs who are crate trained and comfortable sleeping that way, we do have crates. The others are divided into groups in various stalls in the barn. The barn is also equipped with an audio monitoring system, and someone is ALWAYS on the property. The dogs therefore, are never alone.
Do you have emergency Veterinary care nearby?
Yes. Our vet is minutes away from us, and is available 24 hours a day. Also – each one of our staff has been trained in Pet First Aid.
